Medical records are the backbone of many legal cases, particularly in lawsuits involving personal injury and medical malpractice. These records provide detailed information about a patient’s medical history, treatments, diagnoses, and interactions with healthcare providers. However, the sheer volume and complexity of these records present significant challenges for attorneys:
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It can be difficult for patients and their representatives to learn the most “current” and “correct” information about how to collect and view their medical record history. It can also be challenging to figure out how to securely share your information with people you authorize.
Many healthcare providers will point you to their healthcare portal if they have one. The problem with accessing your history this way is … records may be incomplete, abbreviated, or disjointed … making it difficult to comprehend, e.g., different components of a medical history can be spread across various tests, visits, doctors/nurses/PA notes.
A lot of portals are also ‘buggy’ or completely broken – and some healthcare facilities may not even have a website or a usable healthcare portal.
Another issue is the number of different portals an average person will encounter over their lifetime. With each new provider comes a new login and another system. Moving to a new state and navigating the various laws and regulations for healthcare records can also be a headache for anyone.
What happens to them after years of not needing access? Can they been deleted? Can you get them back? Many patients are surprised to discover that when returning to a portal after a period of time, their medical records are no longer available and their data might be gone!